Privacy Policy & Cookie Policy
Last Updated: June 8, 2026
Affidavit Support Network ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, phone number, and other contact details
- Case Information: Immigration case details, applicant information, and related documents
- Affidavit Data: Information provided by recommenders in affidavits
- Payment Information: Payment method details (processed securely through third-party payment processors)
- Communications: Messages, emails, and other communications with us
1.2 Automatically Collected Information
- Usage Data: How you interact with our platform, pages visited, time spent, and actions taken
- Device Information: Browser type, device type, operating system, and IP address
- Cookies and Tracking: Information collected through cookies and similar technologies (see Cookie Policy below)
2. How We Use Your Information
- To provide, maintain, and improve our services
- To process transactions and manage your account
- To facilitate communication between applicants and recommenders
- To send you important updates, notifications, and support messages
- To remember your preferences and save your work (form drafts, etc.)
- To analyze usage patterns and improve user experience
- To comply with legal obligations and protect our rights
3. Data Storage and Security
We store your data securely using industry-standard practices:
- Data is encrypted in transit and at rest
- Access to personal data is restricted to authorized personnel only
- We use secure cloud storage providers with robust security measures
- Regular security audits and updates are performed
Local Storage: Some data (such as form drafts and preferences) may be stored locally in your browser's localStorage to improve your experience and allow you to return to your work. This data is only accessible on your device.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our platform (e.g., payment processors, hosting providers)
- Legal Requirements: When required by law, court order, or government regulation
- Protection of Rights: To protect our rights, property, or safety, or that of our users
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
- With Your Consent: When you explicitly authorize us to share your information
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data (subject to legal and contractual obligations)
- Data Portability: Request your data in a portable format
- Opt-Out: Unsubscribe from marketing communications
- Cookie Preferences: Manage your cookie preferences (see Cookie Policy below)
To exercise these rights, please contact us at privacy@affidavit-support-network.com
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain security and prevent fraud
Membership Data: If you don't renew your membership, your data will be retained for 1 year + 1 month from your membership end date. After that period, data will be deleted (or you'll receive a reminder to export your documents before deletion).
7. Children's Privacy
Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date
- Sending you an email notification (for significant changes)
Your continued use of our platform after changes become effective constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: privacy@affidavit-support-network.com
Affidavit Support Network
Privacy Team